Publication date: 08.02.2026
In Poland, administrative services are increasingly moving online, and electronic services have become essential for many residents and citizens.
One of the main tools is the ePUAP platform, which allows users to submit documents, track cases, and receive official responses from authorities. However, users often encounter issues due to PESEL errors, leading to a loss of access to ePUAP.
ePUAP Problems – Why They Occur
Loss of access to ePUAP can result from:
- incorrect PESEL entry during registration;
- changes in personal data without updating the system;
- technical failures during authentication;
- incorrect linking of the account to the profile.
Such ePUAP problems block the ability to submit applications, receive decisions, and use electronic signatures.
PESEL Errors – Their Impact
PESEL errors can range from simple typos to incorrect data in state registers. This prevents the platform from identifying the user, which leads to:
- inability to log in;
- loss of access to case history;
- inability to sign documents electronically.
Early detection and correction of errors is crucial to restoring ePUAP functionality.
Access Restoration
To restore access to ePUAP, you should:
- verify the correctness of the PESEL data;
- contact the PESEL registry office to correct errors;
- re-register on the platform after updating the data;
- seek assistance from the ePUAP administrator or contact center if necessary.
Following these steps allows full recovery of all electronic services.
Role of a Lawyer
If PESEL errors are complex or prolonged, the involvement of a lawyer can be critical. A lawyer can:
- check the accuracy of data in the registry;
- prepare official requests to correct errors;
- restore access to ePUAP without unnecessary delays;
- assist with electronic submission of documents after access restoration.
Professional legal support ensures fast recovery of access and minimizes the risk of recurring issues.
Who We Are
The legal marketplace “Consultant” provides support to residents and citizens in Poland with PESEL issues and ePUAP access. We help correct errors, restore access, and ensure smooth use of electronic services.
Loss of access to ePUAP due to PESEL errors is a common problem that can block the use of government electronic services. Timely correction of data, adherence to restoration procedures, and support from a lawyer allow quick recovery of access and uninterrupted use of the platform.
If you experience problems with ePUAP due to PESEL errors, contact us. We will help restore your access and ensure proper use of electronic services.
FAQ — Frequently Asked Questions
Question
What should I do if ePUAP denies access because of PESEL?
Answer
You should verify your data and contact the PESEL registry office for corrections.
Question
How quickly can access be restored?
Answer
After correcting PESEL errors and re-registering on ePUAP, access is usually restored within a few days.
Question
Do I need a lawyer’s assistance?
Answer
In complex or prolonged cases, legal support can significantly speed up the process.
Question
What if my PESEL data has changed?
Answer
You must update your ePUAP account and ensure it matches the corrected data.
Question
Can ePUAP problems be prevented in the future?
Answer
Yes, regularly check your PESEL data and update it promptly in the system.
