Assistance in car accidents in Poland — case of comprehensive legal support after a traffic accident

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Bondarenko Iryna

Lawyer

Poland / Warsaw

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Publication date: 16.01.2026

Client’s Problem

1. The client was involved in a traffic accident in Poland. Although the accident was not serious, the client did not understand how to act correctly after the incident or how to organize the preparation of documents for insurance companies.
2. The main concerns were related to possible difficulties in obtaining compensation for damage caused by car accidents, the risk of rejection by the insurance company, and uncertainty about the process of resolution of insurance disputes and conflict resolution after accidents.
3. The client needed professional legal assistance for drivers and reliable legal aid in accidents to avoid financial and legal risks.

Lawyer Description

• Iryna Bondarenko is an experienced car accident attorney with over 10 years of practice in providing professional support to foreign clients in Poland.
• She specializes in Assistance in car accidents in Poland, provides professional legal consultations on traffic accidents, and offers full legal support in traffic accidents, including communication with insurance companies and representation of clients’ interests.

Actions Taken During Case Preparation

During the preparation stage, the following actions were performed:

• detailed analysis of the accident circumstances and investigation of accident causes;
• verification of insurance policies;
• organization of the preparation of documents for insurance companies;
• provision of legal consultations on traffic accidents regarding the correct course of action;
• explanation of the procedure for obtaining compensation for damage caused by car accidents;
• development of a strategy for conflict resolution after accidents.

How the Process Went

1. The case was handled in a consultation and practical support format. The client received clear instructions on submitting claims and communicating with the insurance company.
2. Professional insurance claim settlement services were provided to ensure proper documentation and accurate submission of evidence.
3. In addition, the client received continuous legal support in traffic accidents, ensuring full control over each stage of the process.

Complications During the Process

The main challenge was the client’s lack of experience with insurance procedures and accident-related claims.

There were potential risks of:

• incorrect claim submission;
• missed deadlines;
• the need for court representation in car accident cases in case of dispute escalation.
• Timely legal intervention helped prevent these risks.

Actions Taken by the Lawyer to Successfully Close the Case

Iryna Bondarenko performed the following actions:

• ensured protection of victims' rights in traffic accidents;
• provided professional legal aid in accidents;
• organized effective insurance claim settlement services;
• supported the client in the resolution of insurance disputes;
• delivered full-scale legal assistance for drivers;
• prepared the client for possible court representation in car accident cases if required.

Result

• The client successfully submitted all documents to the insurance company and received a clear position regarding compensation.
• Thanks to professional support, effective assistance in damage recovery was provided, procedural risks were minimized, and the insurance settlement process proceeded smoothly without negative consequences.

Client Feedback

The client highlighted the clarity of explanations, structured guidance, and increased confidence in handling post-accident procedures after receiving professional support.

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