Lawyer’s actions:
- analyzes documents (airline ticket, boarding pass, airline notifications);
- identifies legal grounds for compensation under EU Regulation №261/2004;
- estimates the potential amount of compensation
Compensation claims against airlines: for flight delays, cancellations, or denied boarding
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Publication date: 03.09.2025
Reading time: 6 minutes
Number of views: 5
№
Stage
Term (days)
Cost
-
1
Stage 1. Initial consultation and case analysis1 PLN 184.50
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2
Stage 2. Preparation and submission of a claim to the airline14 PLN 492.00
Lawyer’s actions:
- drafts an official claim in Polish or English;
- sends it to the airline demanding compensation;
- conducts negotiations on behalf of the client
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3
Stage 3. Appeal to the Civil Aviation Authority (ULC)30 PLN 615.00
Lawyer’s actions:
- prepares a complaint to the Civil Aviation Authority of Poland (Urząd Lotnictwa Cywilnego);
- manages the case until the regulator’s decision is received;
- monitors the airline’s compliance with response deadlines.
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4
Stage 4. Court proceedings (if necessary)90 PLN 1,968.00
Lawyer’s actions:
- prepares a lawsuit for submission to the court;
- represents the client in court hearings;
- conducts negotiations for an amicable settlement or pursues a court ruling;
- manages the enforcement of the court’s decision (through bailiffs).
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5
Stage 5. Receiving compensation and case closure7 PLN 1,230.00
Lawyer’s actions:
- monitors the transfer of funds to the client’s account;
- prepares the final report;
- provides recommendations for similar situations in the future.
In general
142
PLN 4,489.50
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Ukraine
+380
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Poland
+48
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United Kingdom
+44
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United States
+1
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Other
+
Compensation Claims Against Airlines: Your Passenger Rights
Flight delays, cancellations, or denied boarding are unpleasant situations that can happen even with leading airlines. However, passengers have clearly defined legal rights to compensation. Depending on the circumstances, you may be entitled to financial compensation, free meals, accommodation, or even a full ticket refund.
The legal marketplace Consultant helps passengers quickly and professionally protect their interests and obtain rightful payments from airlines.
Compensation for Flight Delay or Cancellation
In case of a delay of more than 3 hours or flight cancellation, a passenger has the right to claim compensation. The amount depends on the flight distance and may range from €250 to €600. In addition, the airline is obliged to provide:
- meals and drinks appropriate to the waiting time;
- hotel accommodation if the flight is postponed to the next day;
- transfer to the place of residence or hotel.
- Hiring a lawyer helps avoid delays and refusals of payment, as specialists know all the legal mechanisms to put pressure on airlines.
Denied Boarding and Ticket Refunds
Airlines often sell more tickets than available seats on the plane. In such cases, passengers are entitled to compensation for denied boarding. This may include:
- financial compensation in accordance with international standards;
- a full ticket refund or an alternative flight;
- free meals and additional services during waiting time.
With the support of lawyers on the Consultant platform, you can receive compensation without complicated negotiations and bureaucracy.
How to Claim Compensation from an Airline Through a Lawyer
Most airlines try to refuse payments by using formal grounds. Therefore, working with a lawyer significantly increases your chances of success. On the Consultant marketplace, you can:
- find a lawyer experienced specifically in airline compensation cases;
- receive a consultation and preliminary assessment of your chances;
- entrust the expert with preparing documents and handling the case;
- obtain compensation without wasting extra time and nerves.
Frequently Asked Questions
Question
What documents are needed to claim compensation?
Answer
Usually, an electronic ticket, boarding pass, and proof of the delay or cancellation (airline notice, photo of the departure board, etc.) are sufficient.
Question
How long does the compensation process take?
Answer
On average, from 1 to 3 months. If the airline refuses voluntarily, a lawyer may take the case to court.
Question
Can I claim compensation for a charter flight?
Answer
Yes, the rules also apply to charter flights if the journey starts from EU territory or the airline is registered in the EU.
Question
Do I have to pay a lawyer in advance?
Answer
On the Consultant platform, you can find lawyers who work on a success-fee basis: payment is made only after you receive compensation.
Conclusion
Claiming compensation from airlines is your legal right, often ignored by carriers. Obtaining payments on your own is difficult, as airlines actively look for reasons to refuse. By contacting lawyers through the Consultant marketplace, you significantly increase your chances of getting compensation quickly and in full.
Don’t postpone defending your rights. Choose a lawyer on the Consultant platform, get a consultation, and start the compensation claim procedure against the airline. Your money and comfortable travels deserve professional protection!
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