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Consultation on airline passenger rights

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Rate:
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Publication date: 03.09.2025
Reading time: 5 minutes
Number of views: 3
Stage Term (days) Cost
  • 1
    Initial consultation and situation assessment
    1 PLN 184.50

    Lawyer's actions:

     

    • Assessment of the incident circumstances: delay, flight cancellation, denied boarding, lost luggage.
    • Verification of the situation's compliance with Regulation (EC) No 261/2004.
    • Consultation on passenger rights and potential entitlement to compensation.
  • 2
    2. Preparation and submission of a complaint to the airline
    7 PLN 492.00

    Lawyer's actions:

     

    • Drafting and submitting an official complaint to the airline.
    • Providing recommendations on the necessary documents and evidence.
    • Consultation on possible compensation options.
  • 3
    3. Representation of interests in case of airline refusal
    14 PLN 738.00

    Lawyer's actions:

     

    • Assessment of the airline's response and determination of next steps.
    • Preparation and submission of a complaint to the Polish Civil Aviation Authority (ULC).
    • Consultation on the possibility of taking legal action.
  • 4
    4. Legal representation in court (if necessary)
    90 PLN 1,845.00

    Lawyer's actions:

     

    • Preparation of a lawsuit.
    • Representation of the client's interests in court.
    • Consultation on potential risks and possible case resolutions.

     

In general
112 PLN 3,259.50

Consultation on Airline Passenger Rights in Poland
Your Rights as an Airline Passenger in Poland

As an airline passenger in Poland, you have a range of rights that protect you in cases of flight delays, cancellations, denied boarding, or lost luggage. According to European legislation, specifically Regulation (EC) No 261/2004, you are entitled to compensation, assistance, and information from the airline.

 

How to Claim Compensation for Flight Delays or Cancellations

  • If your flight is delayed or cancelled, you are entitled to compensation, which depends on the length of the delay and the distance of the flight. For example, for a delay of more than 3 hours on flights up to 1,500 km, you may receive up to €250 in compensation. For longer flights, the compensation can reach up to €600.

 

How to File a Complaint with the Airline or Regulatory Authorities

If the airline does not respond to your complaint or refuses to pay compensation, you can contact the Polish Civil Aviation Authority (ULC) or file a lawsuit in court. It is important to gather all necessary documents, such as tickets, boarding passes, and proof of delay or cancellation.

 

Why You Should Use Legal Services to Protect Your Rights

Consulting a lawyer or legal firm can significantly increase your chances of successfully obtaining compensation. Professionals can help you properly file a complaint, represent your interests before regulatory authorities, and, if necessary, in court. They can also assess whether you are entitled to additional compensation for moral damages or other expenses.

 

How Consultant Can Help You Resolve Airline Issues

The Consultant platform provides access to qualified lawyers specializing in airline passenger rights. You can get online consultations, choose a specialist by rating or expertise, and receive assistance at every stage of resolving your issue. With Consultant, you can efficiently protect your rights without the need to contact multiple authorities or spend time searching for information.

 

Questions and Answers

Question

What rights do I have if my flight is delayed by 2 hours?

Answer

 If the delay is less than 3 hours, compensation is generally not provided, but the airline is obliged to provide meals and drinks according to the waiting time.

 

Question

How quickly can I receive compensation?

Answer

On average, the process takes 2 to 6 weeks when contacting the airline directly. If court proceedings are required, the process may take longer.

 

Question

Can I get online assistance?

Answer

Yes, Consultant provides online consultations and support at all stages of the process, including complaint preparation and representation before regulatory authorities

Conclusion

Knowing your rights as an airline passenger in Poland allows you to effectively protect yourself in case of delays, cancellations, or denied boarding. Using a lawyer’s services simplifies the process and increases your chances of receiving full compensation.

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To quickly start the compensation process, register on the Consultant platform, choose a lawyer based on rating and specialization, and receive your first online consultation. Our experts are ready to assist you at every stage — from filing a complaint to receiving compensation. Don’t waste time — protect your rights today!

 

 

 

 

 

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