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Appeal of insurance company refusal

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Rate:
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Publication date: 18.08.2025
Reading time: 3 minutes
Number of views: 10
Stage Term (days) Cost
  • 1
    Stage 1: Initial Consultation and Document Analysis
    4 PLN 615.00

    Stage 1: Initial Consultation and Document Analysis

     

    Lawyer's Actions:

    1. Gathering basic information about the transport company, insurance contract and nature of the insurance claim.
    2. Analyzing insurance policy terms, insurer's refusal and its compliance with Polish law (Civil Code, insurance regulations).
    3. Assessing appeal prospects.
  • 2
    Stage 2: Pre-trial Appeal (Reklamacja)
    300 PLN 1,230.00

    Stage 2: Pre-trial Appeal (Reklamacja)

     

    Lawyer's Actions:

    1. Preparing and submitting a formal complaint (reklamacja) to the insurance company.
    2. Substantiating arguments with reference to contract terms, case law and Polish legislation.
    3. Negotiating with the insurer (including potential partial dispute resolution).
  • 3
    Stage 3: Filing a Complaint with the Financial Ombudsman
    45 PLN 1,599.00

    Stage 3: Filing a Complaint with the Financial Ombudsman

     

    Lawyer's Actions:

    1. Preparing an application to the Financial Ombudsman (Rzecznik Finansowy).
    2. Representing the transport company's interests in mediation proceedings.
    3. Compiling additional evidence documentation.
  • 4
    Stage 4: Legal Appeal of Insurance Denial
    380 PLN 12,300.00

    Stage 4: Legal Appeal of Insurance Denial

     

    Lawyer's Actions:

    1. Preparing and filing a lawsuit in Polish civil court.
    2. Representing the transport company at all court proceedings.
    3. Negotiating potential settlement agreements.
    4. Monitoring court judgment enforcement if successful.
  • 5
    Stage 5: Court Judgment Enforcement (Egzekucja)
    150 PLN 2,952.00

    Stage 5: Court Judgment Enforcement (Egzekucja)

     

    Lawyer's Actions:

    1. Initiating enforcement proceedings through a Bailiff (Court Enforcement Officer).
    2. Supervising the funds recovery process from the insurance company.
    3. Monitoring the compensation transfer to the transport company's account.
In general
879 PLN 18,696.00

Appealing Insurance Claim Denials in Poland for Transport Companies

Insurance is a crucial element for transport companies operating in Poland. However, even with complete documentation, insurers may deny compensation after accidents, cargo damage, or equipment losses. In such cases, professional legal assistance is essential to appeal the insurer's denial.

 

What Does the Insurance Appeal Service Include?

Our legal support covers comprehensive actions to protect transport company interests:

  1. Analysis of insurance contracts and policy terms;
  2. Verification of claim denial justification;
  3. Preparation and submission of formal complaints/appeals;
  4. Pre-trial dispute resolution including negotiations;
  5. Court representation if voluntary settlement fails;
  6. Assistance with compensation payment collection.

 

Key Reasons to Seek Legal Assistance

Transport companies often face insurers attempting to reduce or deny valid claims. Legal support is critical because:

  1. Insurance contracts contain complex exclusions and special conditions;
  2. Financial risks from vehicle downtime or cargo damage can be substantial;
  3. Timely action prevents procedural delays;
  4. Professional arguments significantly improve success chances.

 

Lawyer's Actions in the Appeal Process

Our legal experts handle all key aspects:

  • Evidence collection (accident reports, damage documentation, expert assessments);
  • Legal strategy development and formal submissions;
  • Professional communication with insurers;
  • Regulatory complaints when necessary;
  • Court representation at all levels.

 

Service Eligibility Conditions

Legal assistance is available when:

  1. The transport company holds a valid insurance policy;
  2. Official claim denial was received;
  3. Insured event is properly documented (police reports, expert opinions);
  4. Client provides all necessary documentation.

 

 

Appealing insurance denials in Poland is an effective tool to protect transport businesses from unjustified financial losses. Professional legal assistance provides a clear action plan and significantly improves chances for fair compensation.

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  • Have you received an official refusal of payment from the insurance company?
  • Was your insurance policy valid at the time of the insured event?
  • Do you have documents confirming the insured event (police reports, expert opinions, certificates)?
  • Do you need assistance with preparing and submitting a complaint to the insurance company?
  • Do you plan to go to court if the insurer refuses to settle the matter voluntarily?
  • Do you require full legal support from filing a complaint to enforcing a court decision?
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