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Refund from insurance company for damaged cargo

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My name is Alexander, I am your personal manager. Let me help you!

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Rate:
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Publication date: 18.08.2025
Reading time: 4 minutes
Number of views: 9
Stage Term (days) Cost
  • 1
    Stage 1: Initial Consultation and Situation Analysis
    4 PLN 799.50

    Stage 1: Initial Consultation and Situation Analysis

     

    Lawyer's Actions:

    1. Review of insurance contract and policy terms (Cargo Liability, CMR, others).
    2. Verification of claim eligibility under compensation conditions.
    3. Assessment of claim rejection risks.
    4. Providing client with action strategy.
  • 2
    Stage 2: Evidence Collection and Claim Preparation
    12 PLN 2,460.00

    Stage 2: Evidence Collection and Claim Preparation

     

    Lawyer's Actions:

    1. Compiling documentation package: CMR waybills, damage reports, photographic evidence, handover protocols.
    2. Requesting additional evidence from carriers, forwarders or warehouses.
    3. Preparing official insurance claim in Polish language.
    4. Filing payment demand according to statutory procedure.
  • 3
    Stage 3: Negotiations with Insurance Company
    40 PLN 3,567.00

    Stage 3: Negotiations with Insurance Company

     

    Lawyer's Actions:

    1. Handling official correspondence and negotiations with insurance representatives.
    2. Demanding prompt case review (according to Polish law - 30 days).
    3. Substantiating compensation amount considering actual cargo value and damages.
    4. Negotiating optimal payment terms.
  • 4
    Stage 4: Court Recovery (in case of payment refusal)
    180 PLN 8,610.00

    Stage 4: Court Recovery (in case of payment refusal)

     

    Lawyer's Actions:

    1. Preparation of a lawsuit (commercial/civil court in Poland).
    2. Representation of client's interests in court hearings.
    3. Claiming not only compensation but also reimbursement of client's expenses (including legal fees).
    4. Monitoring of court decision enforcement and payment collection.
  • 5
    Stage 5: Enforcement of Decision and Receipt of Funds
    45 PLN 1,845.00

    Stage 5: Enforcement of Decision and Receipt of Funds

     

    Lawyer's Actions:

    1. Client support during compensation receipt.
    2. Monitoring of funds transfer to the transport company's account.
    3. If necessary - filing with the bailiff (enforcement officer).
    4. Case closure and submission of report to the client.
In general
281 PLN 17,281.50

Cargo Damage Insurance Claim Recovery in Poland

For transport companies, it is crucial to receive timely compensation from insurers in case of cargo damage or loss. In practice, insurers often attempt to deny claims or significantly reduce compensation amounts. Legal assistance helps protect business interests and ensure proper damage recovery.

 

What's Included in the Insurance Recovery Service?

  1. analysis of insurance contracts and additional agreements;
  2. verification of compensation eligibility;
  3. preparation of formal claim letters to insurers;
  4. collection and legal documentation of cargo damage evidence;
  5. negotiations with insurance representatives;
  6. court representation if claims are denied.

The comprehensive approach ensures not only dispute resolution support but also compliance with deadlines and proper procedures.

 

Why Transport Companies Need Legal Assistance

  • Claim denial protection - insurers often cite minor documentation errors or formal violations.
  • Financial loss minimization - timely legal help ensures full compensation.
  • Professional guidance - lawyers know how to negotiate effectively within legal boundaries.
  • Time savings - transport companies focus on operations while specialists handle legal matters.

 

Lawyer's Actions in Insurance Recovery

  1. thorough investigation of cargo damage circumstances;
  2. detailed legal assessment of case prospects;
  3. preparation and submission of all required documents;
  4. representation before insurance institutions and courts;
  5. monitoring timely fund transfers to client accounts.

 

Service Eligibility Conditions

  • valid cargo insurance policy;
  • documented proof of damage/loss;
  • timely incident reporting to insurer;
  • compliance with claim filing deadlines.

Without these conditions, recovery may be complicated or impossible.

 

Additional Information for Transport Companies

  1. lawyers handle both pre-trial settlements and court proceedings;
  2. most cases resolve during negotiations for faster recovery;
  3. service fees are customized based on case complexity;
  4. legal support helps with future insurance contracts, reducing dispute risks.

 

 

Cargo damage insurance recovery in Poland is a complex process requiring professional approach. Consultant legal services guarantee transport companies protection against unjustified denials, time savings, and maximum damage compensation.

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Service cost

  • Do you need assistance reviewing your insurance policy (OCP Cargo, CMR, etc.)?
  • Was the insurer notified of the incident within the required deadlines?
  • Do you have a complete document set (CMR, damage report, photos, handover documents)?
  • Do you need an official claim to the insurer drafted in Polish?
  • Do you need help calculating the compensation amount based on actual value and losses?
  • Have you received a denial or a reduced offer from the insurer?
  • Do you require court claim preparation and legal representation?
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